Privacy policy

privacy policy

Heart of TOKYO (hereinafter referred to as "our company") has the following privacy regarding the handling of user's personal information in the service provided on this website (hereinafter referred to as "this service"). Define a policy (hereinafter referred to as "this policy").

Article 1 (Personal information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Law, and is information about living individuals, such as name, date of birth, address, telephone number, contact information, etc. contained in the information. Information that can identify a specific individual by the description of ..

Article 2 (How to collect personal information)

We may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number when the user registers for use. In addition, information related to transaction records and payments made between users and business partners, including personal information of users, includes our business partners (information providers, advertisers, advertisement distribution destinations, etc.) It may be collected from "partners").

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows.

To provide and operate our services

To answer inquiries from users (including verification of identity)

To send emails about new features, updates, sales promotions, campaigns, etc. of the services you are using and other services we provide.

For maintenance, important notices, etc. to contact you as needed

To identify users who violate the terms of use or who intend to use the service for fraudulent or unreasonable purposes, and refuse to use the service.

To allow users to view, change, delete, and view usage status of their registered information.

To charge the user a usage fee for a paid service

Purpose incidental to the above purpose of use

Article 4 (Change of purpose of use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to that before the change.

If the purpose of use is changed, the changed purpose shall be notified to the user or announced on this website by the method prescribed by the Company.

Article 5 (Provision of personal information to a third party)

We will not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Law and other laws and regulations.

When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.

When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the person.

When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by law, obtaining the consent of the person will hinder the performance of the affairs. When there is a risk of exerting

When the following matters have been announced or announced in advance, and the Company has notified the Personal Information Protection Commission.

Including provision to a third party for the purpose of use

Items of data provided to third parties

Means or method of provision to a third party

Stop providing personal information to third parties at the request of the person

How to accept the request of the person

Notwithstanding the provisions of the preceding paragraph, in the following cases, the information is provided to a third party.

When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use

When personal information is provided due to business succession due to merger or other reasons

When personal information is shared with a specific person, the fact, the items of personal information used jointly, the range of people who use it jointly, the purpose of use of the person who uses it, and so on. When the person is notified in advance of the name or name of the person who is responsible for the management of the personal information, or when the person is placed in a state where he / she can easily know it.

Article 6 (Disclosure of personal information)

When requested by the person to disclose personal information, we will disclose it to the person without delay. However, if the disclosure falls under any of the following, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you to that effect without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.

When there is a risk of harming the life, body, property or other rights and interests of the person or a third party

When there is a risk of significant hindrance to the proper implementation of our business

When it violates other laws and regulations

Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and deletion of personal information)

If the user's personal information held by the Company is incorrect, the user shall correct, add or delete the personal information to the Company according to the procedure specified by the Company (hereinafter referred to as "correction, etc."). ) Can be requested.

If we receive the request set forth in the preceding paragraph from the user and determine that it is necessary to respond to the request, we shall correct the personal information without delay.

The Company will notify the user without delay when it makes corrections, etc. based on the provisions of the preceding paragraph, or when it decides not to make corrections, etc.

Article 8 (suspension of use of personal information, etc.)

The Company suspends or deletes the use of personal information from the person because the personal information is handled beyond the scope of the purpose of use or because it was obtained by fraudulent means (hereinafter, "use"). If you are asked to stop, etc.), we will carry out the necessary investigation without delay.

If we determine that it is necessary to respond to the request based on the survey results in the preceding paragraph, we will suspend the use of the personal information without delay.

If we suspend the use, etc. based on the provisions of the preceding paragraph, or if we decide not to suspend the use, we will notify the user without delay.

Notwithstanding the preceding two paragraphs, if there is a large amount of cost for suspension of use, etc., or if it is difficult to suspend the use, etc., necessary alternative measures can be taken to protect the rights and interests of the user. If so, this alternative shall be taken.

Article 9 (Change of privacy policy)

The contents of this policy may be changed without notifying the user, except for laws and regulations and other matters specified otherwise in this policy.

Unless otherwise specified by the Company, the changed privacy policy shall take effect from the time it is posted on this website.

Article 10 (About SSL)

Our website supports "SSL" to protect your personal information.

SSL is an abbreviation of "Secure Socket Layer", and SSL is a communication method that can be encrypted and sent and received between a web server and a web browser.

By using a browser that supports security functions, personal information such as the name, address, or phone number entered by the customer is automatically encrypted and sent and received, so by any chance the sent and received data is intercepted by a third party. Even if it is done, there is no worry that the contents will be stolen.

Article 11 (About cookies)

Our website has pages that use a technology called "cookies".

A cookie is a small piece of data sent from a web server to your web browser, some of which is stored as a file on your computer's hard disk.

The web server can identify your computer by referring to this cookie. This allows customers to use our website efficiently. The files we send as cookies do not contain any personally identifiable information. You can disable the cookie function by setting your web browser, but in that case, some services on the website may not be used smoothly.

Article 12 (Inquiry window)

For inquiries regarding this policy, please contact the following.

Address: 8-4-2 Ojima, Koto-ku, Tokyo

Company name: Heart of TOKYO

Representative: Shuji Yokota

Email address:

that's all